Blog

Get Started with Business Process Improvement

Less than half of all process improvement initiatives are successful and when they fail not only is it a big waste of time it also makes the business loss in productivity.When we talk about process improvement, it is all about optimizing process with current best practices.There are some obvious pitfalls to avoid during the process improvement.

In this blog post we will explain the fundamentals of setting things up to improve your chances of business process improvement.

A process optimization effort requires the coordination of  people and resources,in other words it’s must be executed as a project so it needs realistic goals , a defined scope and all the usual foundations of a well-managed project.So if you want to have improved process you have to treat it like a project and plan carefully before jumping in.

By definition process improvement is about changing the way people work, it makes things impossibly hard if they’re not willing participants in overall process optimization project.So before you even begin you have to have made your case for change to the people who will be most affected by it, if not you’ll set yourself up for a long and uphill battle,while it has a big payoff.

In the longer-term process improvement is disruptive to everyday work and expensive in people’s time. You will need the enthusiastic support of the managers of those involved, without it you won’t get the time and resources you need to do a good job.

Most organizations have many business processes they want to fix. It’s very tempting to try to go straight for the most urgent and messed-up processes but you need to climb the learning curve.So choose a short and relatively simple process to start with,learn from it before you move on to more complex processes, finally it helps to have a dedicated area to hold process meetings. A small conference room is ideal but a corner of an office or a whiteboard in a corridor can suffice if you have some kind of permanent project area it sends a message to the whole organization that this is a serious effort so treat it like a proper project make the case for change before you even begin make sure you have the bosses support choose a simple process first time through and find a place for a permanent project area taking care to get these things right will tee you up for a successful process improvement effort.

There are lots of ways to improve processes which we will be talking about in our next set of articles. Meanwhile if  you are looking for a process consulting partner to help your business with optimizing process get in touch with us now. AGS can help you with executing process improvement projects, business process management and process re-engineering.